Restaurant ยท Mumbai
Switched: March 2024
Volume: 80 trays/week
How Greenleaf Bistro in Bandra cut egg breakage by 40%
"Our breakfast menu depended on eggs and we were losing close to โน15,000 a month to breakage and quality complaints. Sahya's logistics actually delivered what they promised. Six months in, our egg costs are lower despite paying premium per tray."
Vikram Mehta
Owner-Chef ยท Greenleaf Bistro, Bandra West
โ The challenge โ
Greenleaf Bistro runs a brunch-focused menu serving roughly 900 eggs per week across breakfast, eggs benedict, shakshuka, and patisserie. They were sourcing eggs from a regional supplier in Vasai for โน6 per egg.
Three persistent problems:
- 15-18% breakage rate due to overnight room-temperature transit. Cracked eggs unusable for poaching dishes.
- Inconsistent yolk color โ some weeks pale yellow, some weeks deep orange. Customers noticed and complained when shakshuka looked "different."
- No delivery schedule โ supplier showed up "Tuesday-ish" with no advance notice. Kitchen had to keep buffer stock that often expired.
โ The solution โ
Vikram switched to Sahya Estate Brown eggs in March 2024. He paid more per egg (โน14 vs โน6) but the contract addressed all three pain points:
- Cold-chain delivery every Monday and Thursday at 7 AM โ fixed slots
- Replacement guarantee for any cracked eggs with WhatsApp photo evidence
- Single hen breed (Rhode Island Red) ensuring consistent yolk color
โ The results ยท 6 months in โ
Despite paying 2.3ร the per-egg cost, Vikram saved โน12,000 per month in real terms. Reduced breakage meant fewer eggs ordered. Consistent quality meant they could finally raise the brunch menu prices by 23% without pushback. He now mentions "Sahya Agro free-range eggs" on the menu โ which has become a small but real part of why customers visit.
Cloud kitchen ยท Delhi NCR
Switched: October 2023
Volume: 500 trays/week
How Patel Caterers scaled from 50 to 500 trays per week with us
"We started small โ just our Gurgaon corporate canteen contract. As we won more accounts, our supplier couldn't keep up with our weekly orders. Sahya scaled with us. Same point of contact for two years now."
Rahul Patel
Founder ยท Patel Caterers, NCR
โ Starting point โ
October 2023: Patel Caterers had two corporate canteen accounts (one tech park, one manufacturing unit) using around 50 trays/week. Cost-per-tray was their primary concern โ they were operating on thin margins.
โ The growth journey โ
Over 18 months, Patel Caterers won eight additional accounts. Their volume grew 10x. Critical to their growth: a supplier that could match scaling without disrupting service.
- Months 1-3: 50 trays/week (2 accounts) โ standard Sahya pricing
- Months 4-9: 150 trays/week (5 accounts) โ moved to Tier 2 volume pricing (12% off)
- Months 10-15: 300 trays/week (8 accounts) โ Tier 3 pricing (18% off) + dedicated account manager
- Month 18+: 500 trays/week (10 accounts) โ Tier 4 pricing (22% off) + 30-day payment terms
Each tier transition happened automatically based on quarterly volume averages โ no renegotiation friction.
โ Key wins for Patel โ
Beyond pricing, Patel valued the operational stability: same delivery driver, same WhatsApp contact, same quality consistency. Zero service disruptions across 18 months across 10 different delivery locations spread across Delhi, Gurgaon, Noida.
Hotel ยท Gurugram
Switched: January 2025
Volume: 200 trays/week
How Hotel Greenfields upgraded breakfast quality while cutting food cost
"Our F&B director was skeptical. Premium eggs sounded like an upcharge we couldn't justify. Six months later, we've reduced our breakfast egg waste by 60% and our TripAdvisor breakfast rating went from 4.1 to 4.6."
Anjali Verma
F&B Manager ยท Hotel Greenfields, Gurugram
โ The skeptical hotel โ
Hotel Greenfields is a 84-room boutique hotel running a complimentary breakfast buffet. Their F&B team served roughly 2,400 eggs per week across made-to-order omelettes, hard-boiled, scrambled, and bakery applications.
When we approached them in late 2024, the response was a polite no. Their existing supplier provided eggs at โน5.50 per egg. Our pricing of โน14 per egg seemed prohibitive at hotel scale.
โ What changed their mind โ
We offered a 30-day pilot: half their volume from us, half from their existing supplier. They could compare side-by-side. We covered shipping for the pilot at no extra cost.
The 30-day data surprised them:
- Egg waste dropped from 22% to 9% (fresher eggs = less rejected during prep)
- Customer breakfast complaints dropped from 8/week to 2/week
- Made-to-order omelette wait time reduced because fresher eggs cook more predictably
- Bakery muffins came out 12% taller per their pastry chef (better protein structure in eggs)
โ The math that won โ
When you factor in 60% less waste, the effective per-egg cost dropped from โน7.10 to โน6.50 despite buying eggs at 2.5x the per-tray rate. Plus the breakfast rating improvement led to better booking conversion. Hotel Greenfields now markets "free-range Sahya Agro eggs" in their morning menu โ a small detail that affects repeat bookings.