Terms & Conditions

Terms & Conditions

Please read these terms carefully before using our website or placing an order with Sahya Agro.

Last Updated: February 19, 2026  |  Effective Date: February 19, 2026

1. Acceptance of Terms

By accessing or using the website www.sahyaagro.com ("Website") operated by Sahya Agro Organic Farms ("Sahya Agro", "we", "us"), you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our Website or services.

2. About Sahya Agro

Sahya Agro Organic Farms is a certified organic egg producer and supplier based in Saloni Village, Narnaul, Mahendragarh, Haryana 123001, India. We deliver premium organic, free-range eggs to customers across India and select international locations.

3. Products & Services

• We sell certified organic eggs including Organic White Eggs, Organic Brown Eggs, and Omega-3 Enriched Eggs.

• All products are produced from free-range hens fed 100% herbal organic feed.

• Product images on the website are for illustration purposes. Actual products may vary slightly in size and color, as they are natural products.

• Prices are subject to change without prior notice. The price at the time of order confirmation is final.

4. Ordering Process

• Orders can be placed through: Website, WhatsApp (+91 90917 92917), Phone, or Email.

• An order is confirmed only after we send you a confirmation message via WhatsApp or email.

• We reserve the right to refuse or cancel any order for reasons including: product unavailability, pricing errors, suspected fraud, or delivery area restrictions.

• Minimum order quantities may apply depending on your location.

5. Pricing & Payment

• All prices on the website are in Indian Rupees (₹) unless otherwise stated.

• Payment methods accepted: UPI (GPay, PhonePe, Paytm), Bank Transfer (NEFT/IMPS), Cash on Delivery (COD) where available, and select online payment gateways.

• GST and delivery charges (if any) will be clearly displayed at checkout or communicated before order confirmation.

• We do not store any payment card information. All online payments are processed through secure, PCI-DSS compliant third-party payment gateways.

6. Delivery

• We deliver to 38,000+ locations across 11 countries. Delivery availability is subject to your specific area.

• Estimated delivery times vary by location: Same-day/next-day for Delhi NCR, 2-5 business days for rest of India.

• Delivery charges may apply based on order value and delivery location. Free delivery is available on orders above the minimum threshold (varies by area).

• We are not responsible for delays caused by incorrect address, natural disasters, government restrictions, or other force majeure events.

• Eggs are perishable products — please inspect upon delivery and report any issues within 2 hours.

7. Returns & Refunds

• Due to the perishable nature of eggs, returns are accepted only for damaged, broken, or quality-defective products.

• You must report any issues within 2 hours of delivery with photographs via WhatsApp (+91 90917 92917).

• Upon verification, we will offer either a full replacement in the next delivery or a full refund to your original payment method.

• Refunds will be processed within 5-7 business days.

• We do not accept returns for change of mind, incorrect orders placed by the customer, or products consumed/opened beyond reasonable inspection.

8. Intellectual Property

• All content on this website — including text, images, logos, graphics, videos, product descriptions, and design — is the property of Sahya Agro and is protected by Indian and international copyright laws.

• The Sahya Agro name, logo, and brand elements are trademarks of Sahya Agro Organic Farms.

• You may not copy, reproduce, distribute, or use any content without our prior written permission.

• Our website is protected by DMCA (Digital Millennium Copyright Act).

9. User Conduct

You agree not to:

• Use the website for any unlawful or fraudulent purpose.

• Attempt to hack, disrupt, or interfere with the website's functionality.

• Scrape, copy, or systematically download website content.

• Submit false or misleading information in orders or communications.

• Impersonate any person or entity.

10. Limitation of Liability

• Sahya Agro shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

• Our total liability for any claim shall not exceed the amount paid by you for the specific order in question.

• We do not guarantee uninterrupted or error-free website access.

11. Governing Law & Jurisdiction

• These Terms shall be governed by and construed in accordance with the laws of India.

• Any disputes shall be subject to the exclusive jurisdiction of the courts at Narnaul, Haryana, India.

• For international customers, Indian law shall still apply unless otherwise mandated by local consumer protection laws.

12. Modifications

Sahya Agro reserves the right to modify these Terms & Conditions at any time. Changes will be posted on this page. Continued use of the website after modifications constitutes acceptance of the updated terms.

13. Contact Us

📧 Email: info@sahyaagro.com   📞 Phone: +91 90917 92917   💬 WhatsApp: +91 90917 92917

🏢 Sahya Agro Organic Farms, Saloni Village, Narnaul, Mahendragarh, Haryana 123001, India